We use own and third party cookies to improve your experience and our services, analysing navigation on our Website. By continuing to browse, you are accepting their use, and we inform you that you can withdraw your acceptance when you wish. You can obtain more information in our Cookies Policy.

Accept

Privacy Policy

Last modification of this Privacy Policy on 29 June 2018.

1. Who is Responsible for Processing your data?

Identity: CYSTELCOM SISTEMAS S.A.U.

N.I.F. tax identification number: A82457367

Registered in: Mercantile Registry of Madrid in the volume 14.707, book 0, Folio 95, Sheet M-244036.

Postal address: C/ TORONGA, 23 OFICINA 1 CP: 28043 MADRID (SPAIN)

E-mail: customerservice@mhealthalert.com

Data Protection Officer (DPO): : Seguridad y Privacidad de Datos S.L. - FORLOPD

DPO Contact: infodpo@forlopd.es

2. How do we obtain your data?

We only obtain your data from the data collection form that you complete and agree to send us.

3. Which type of data we obtain?

We obtain the next personal information:

  • Name and Surname
  • Email
  • Phone
  • Country
  • City

4. What do we do with it?

We process it for the following purposes:

  • Manage the website.
  • Improve the browsing experience on the website.
  • Contact with you to provide more information about our services (only if you have contacted us first through the contact form).

Your personal data is processed within the European Economic Area; we do not transfer it out with this area.

5. For how long do we keep it?

Your personal data will be stored as long as necessary for the purposes indicated in point 3 of this document. Once it has ended, we will store it in accordance with current specific legislations. If you want more information on this, please don’t hesitate to request more information from us through the following email address: customerservice@mhealthalert.com

6. What are your rights?

In accordance with Regulation (EU) 2016/679 of the European Parliament and Council of the 27th of April 2016 regarding the protection of physical personas with regard to personal data processing (GDPR), you have the rights to access, rectify or delete your personal data, or oppose or limit its processing.

You also have the right to request the Portability of your data (provided that this is technically possible) and to not be the object of profiles created (although we do not create profiles of any type.

In the case of not agreeing with the way in which we have processed your data, you have the right to make a claim.

To exercise any of the indicated rights, you must contact us using the following email address: customerservice@mhealthalert.com

You can also contact our Data Protection Officer using the following email address: infodpo@forlopd.es

In all cases, you must provide a copy of your DNI identity document or Passport in order to accredit your identity.

We will analyse your request and/or claim to provide a response and resolve the problem as quickly as possible.

If you still consider your personal data to have not been processed appropriately in accordance with the law, you can contact the control authority (http://www.agpd.es) and present a claim to it.

Top